Pay Bill

Which location did you go to?

Northside Urgent Care is comprised of two Urgent Care Networks. You will access the bill pay portal corresponding with the location you were seen at.

Northside Family Medicine & Urgent Care Bill Pay

Thank you for choosing online bill pay. You will be leaving our website and will be redirected to a third-party site operated by PatientCo. We contract with a third party vendor for online bill-pay to provide patients with the convenience of paying and managing their statements 24 hours a day, 7 days a week.

Accessing Your Bill Pay Page

By clicking the button below, you will be redirected to a payment page hosted by PatientCo. PatientCo is responsible for processing your payment, as well as the security of your information. Please see their Terms and Conditions for more information. If you are redirected to a site managed by someone other than PatientCo, please leave the site immediately, do not continue with the payment process, and contact our customer service line at 678-223-7932.

• Create an account or make a payment online by clicking the link below.
• If making a payment, please be prepared to enter the SecureHealthCode listed on your statement and the amount due.
• Continue to follow the online prompts to enter payment information.
• At this time, you may also opt into email and/or text message notifications when a new bill is ready for review and payment.
• If you have questions regarding your statement(s), please contact Physician Billing Services at 678-223-7932 or e-mail PBS.NSHPhysicianBilling@northside.com.

CLICK HERE TO PAY YOUR BILL ONLINE

Northside Urgent Care Online Bill Pay

Welcome to Northside Urgent Care Bill Pay, where you may conveniently make payments 24 hours per day, 7 days per week.

Accessing Your Bill Pay Page

To pay your bill, you will need to reference your account number and the location where you were seen. These can be found on your physical statement or in the email/text message you received. If you experience any issues, please contact our billing department at (833) 925-0135. 

Credit Card Policy: In an effort to make your life easier, Northside Urgent Care offers Card on File, a safe and secure credit card payment option. When paying with a credit card for your visit, Card on File will be used to cover the remaining balance that your insurance company does not cover. 

This typically occurs for plans with a deductible, copay, or coinsurance.

1. At the time of your visit, our staff will swipe your card and enroll you in Card on File to safely and securely store your card information in an encrypted format. 
2. Your card information is encrypted and inaccessible by any Northside Urgent Care employee. Only the last four digits of your card number can be seen for verification purposes. 
3. Northside Urgent Care will submit your medical claim to your insurance company for the services provided. Once your insurance pays its contracted portion, you will receive an e-statement that details what your insurance has paid and what balance is your responsibility. 
4. Once your insurance has determined your remaining balance, Card on File will charge your secured credit card up to $150 per visit. If your historical responsibility is under $150, Health Choice Urgent Care will only charge the balance due. 

CLICK HERE TO PAY YOUR BILL ONLINE

Protections Against Surprise Medical Bills

Federal and state laws provide patients with protections against surprise medical bills and balance billing. “Surprise billing” is an unexpected balance bill. This can happen when you cannot control or select who is involved in your care — like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.

Northside’s Disclosure Notice Against Surprise Billing

Patient Resources

• Plan Your Visit
• Patient Portal
• Pay Bill
• Forms
• Medical Records
• Insurance